Amazon Policy

Last Updated: July 13, 2026

This page explains how Team Verdun LLC’s relationship with Amazon works and which policies apply when you purchase our products through Amazon.

1. About Our Amazon Storefront

Team Verdun LLC is an independent reseller that sources genuine products from reputable suppliers, authorized distributors, and/or brands, and offers them for sale primarily through Amazon. You can find our Amazon storefront here: [Amazon Storefront URL]. Team Verdun LLC is an independent business and is not affiliated with, sponsored by, or endorsed by Amazon.

2. Amazon Policies Govern Amazon Transactions

When you purchase Team Verdun products through Amazon, your order is processed, fulfilled, and serviced by Amazon under Amazon’s terms, conditions, and policies. This means:

• Returns and Refunds: Amazon’s return and refund policies apply, including the standard 30-day return window for most items. To start a return, visit “Your Orders” in your Amazon account. See Amazon’s Return Policy: https://www.amazon.com/gp/help/customer/display.html?nodeId=GXDNM2VW8Q5XRM2Q.
• Shipping: Shipping methods, costs, and delivery times are determined by Amazon and displayed at checkout.
• Payments and Billing: Amazon handles all payment processing securely.
• Privacy: Your personal information is collected and processed by Amazon according to Amazon’s Privacy Notice: https://www.amazon.com/gp/help/customer/display.html?nodeId=GX7NJQ4ZB8MHFRNJ.
• Conditions of Use: Your use of Amazon is governed by Amazon’s Conditions of Use: https://www.amazon.com/gp/help/customer/display.html?nodeId=GLSBYFE9MGKKQAXM.

For orders placed on Amazon, Team Verdun’s website policies (including our Refund Policy, Shipping Policy, and Terms of Service) do not apply to the transaction; Amazon’s policies govern instead.

3. Fulfilled by Amazon (FBA)

Most of our products are fulfilled by Amazon (FBA), meaning Amazon stores, packs, ships, and handles customer service and returns for these orders. Amazon’s customer service can be reached through your Amazon account for any order-related issue.

4. Product Authenticity

We only source genuine, authentic products from authorized suppliers. If you ever have a concern about the authenticity or condition of a product purchased through our Amazon storefront, please contact Amazon customer service first (as they handle the order), and feel free to notify us at info@teamverdun.com.

5. Warranty and Product Questions

Many products we sell are covered by the manufacturer’s warranty. Warranty claims are typically handled directly with the manufacturer according to their warranty terms. If you need help identifying the manufacturer or warranty process, contact us at info@teamverdun.com and we will assist you.

6. Contact Us

For questions about this Amazon Policy or our Amazon storefront, contact us at:

Team Verdun LLC
Hacienda Heights, CA
Email: info@teamverdun.com